sarapbabetv Privacy Policy

  Last Updated: January 2026

1 Introduction

sarapbabetv ("sarapbabetv," "we," "us," or "our") operates an online gaming platform accessible at sarapbabetv.com. This Privacy Policy ("Policy") describes how sarapbabetv collects, uses, discloses, retains, and protects the personal information of registered players, website visitors, and prospective users ("you" or "data subject") in connection with the sarapbabetv Platform and related services.

This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the applicable issuances and circulars of the National Privacy Commission of the Philippines ("NPC"). This Policy is also consistent with applicable PAGCOR requirements concerning the handling of player data by online gaming operators.

By registering an account with sarapbabetv or by continuing to use the Platform after this Policy is made available to you, you acknowledge that you have read, understood, and consent to the data processing practices described herein. Where consent is the legal basis for processing, you may withdraw that consent at any time as described in Section 11 of this Policy.

2 Data Controller

For the purposes of the DPA and this Policy, sarapbabetv acts as the personal information controller in respect of the personal data it collects and processes about players and users. sarapbabetv has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and with applicable data privacy law. The DPO's contact details are set out in Section 16 of this Policy.

Where sarapbabetv engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, or technical infrastructure providers), those parties act as personal information processors under binding data processing agreements that impose obligations at least equivalent to those under the DPA.

3 Personal Data We Collect

sarapbabetv collects the following categories of personal data:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, gender, nationality	Account registration, KYC, age verification
Contact Data	Mobile number, email address, residential address	Account communication, support, OTP delivery
KYC Documents	Government-issued ID, selfie photo, proof of address	Identity verification, AML compliance
Financial Data	GCash/Maya account reference, bank account details, transaction history	Deposit/withdrawal processing, AML monitoring
Gaming Data	Bet history, game sessions, wins/losses, bonus activity	Account management, responsible gaming, dispute resolution
Technical Data	IP address, device type, browser type, session logs	Security, fraud prevention, platform optimization
Usage Data	Pages visited, features used, click patterns, session duration	Platform improvement, UX personalization
Communication Data	Live chat transcripts, support email records	Customer support, dispute records, compliance

sarapbabetv does not intentionally collect special categories of personal data (such as health data, biometric data, or political opinions) unless specifically required for responsible gaming assessments and only with explicit consent.

4 How We Collect Your Data

sarapbabetv collects personal data through the following means:

• Direct provision: Information you provide when registering an account, completing KYC, making a deposit, contacting support, or responding to surveys;
• Automated collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies and server logs (see Section 8);
• Third-party sources: Identity verification and fraud-screening services, payment processors, and publicly available sources where necessary to fulfill AML or KYC obligations;
• Device data: Device identifiers and geolocation data (where permitted by your device settings) used for security and fraud prevention purposes.

5 Legal Basis for Processing

sarapbabetv relies on the following legal bases under the DPA and its IRR for processing your personal data:

• Contract performance: Processing necessary to register your account, provide gaming services, process deposits and withdrawals, and manage your player relationship with sarapbabetv;
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLA obligations, NPC requirements, and other applicable Philippine law;
• Legitimate interests: Processing for fraud prevention, security monitoring, platform analytics, and responsible gaming assessments, where these interests are not overridden by your data protection rights;
• Consent: Marketing communications and optional personalization features, where you have given freely-given, specific, and informed consent which may be withdrawn at any time.

6 How We Use Your Personal Data

sarapbabetv uses the personal data it collects for the following purposes:

6.1 Account and Service Delivery

To create and maintain your sarapbabetv player account; to authenticate your identity at login; to process deposits, withdrawals, and bonus claims; to deliver gameplay services; to resolve disputes and maintain game records; and to provide customer support.

6.2 Regulatory Compliance

To verify that you meet the 21+ age requirement mandated by PAGCOR guidelines; to conduct KYC and anti-money laundering screening consistent with the AMLA; to maintain transaction records for the statutory retention periods prescribed by applicable Philippine law; and to respond to lawful requests from regulatory authorities and law enforcement agencies.

6.3 Security and Fraud Prevention

To detect and prevent unauthorized access, account takeover, identity fraud, bonus abuse, collusion, money laundering, and other activities that breach the sarapbabetv Terms and Conditions or applicable Philippine law. Technical and gaming data are analyzed for patterns indicative of fraudulent behavior.

6.4 Responsible Gaming

To monitor gaming behavior for indicators of problem gambling; to apply and enforce self-imposed limits and self-exclusion requests; and to deliver responsible gaming communications where sarapbabetv identifies a player who may benefit from support resources.

6.5 Platform Improvement

To analyze aggregated, anonymized usage data for the purpose of improving the sarapbabetv Platform, optimizing game offerings, and enhancing the user experience for Filipino players.

6.6 Marketing

To send you promotional communications about sarapbabetv bonuses, new game releases, and platform features — only where you have provided valid consent or where a pre-existing player relationship exists and you have not opted out. You may opt out at any time as described in Section 14.

7 Data Sharing and Disclosure

sarapbabetv does not sell your personal data to any third party. sarapbabetv may share personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual and technical safeguards:

• Payment service providers: GCash, Maya, BDO, BPI, Metrobank, UnionBank, Coins.ph, and relevant cryptocurrency processing services — solely to facilitate deposit and withdrawal transactions;
• KYC and identity verification providers: Third-party services that assist in verifying identity documents and performing sanctions screening;
• Game content providers and software licensors: Where game providers operate their platforms directly, limited player session data may be shared as necessary to provide the game service and maintain fair play records;
• IT infrastructure and cloud service providers: Entities providing hosting, database, security, or analytics infrastructure under data processing agreements;
• Regulatory and law enforcement authorities: Philippine government agencies including PAGCOR, the Anti-Money Laundering Council ("AMLC"), the NPC, and law enforcement bodies, where disclosure is required by law, court order, or binding regulatory direction;
• Professional advisers: Legal counsel, auditors, and compliance consultants under professional confidentiality obligations.

8 Cookies and Tracking Technologies

sarapbabetv uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain your session, and gather analytics data about Platform usage. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function, including session authentication tokens and security cookies. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and last-visited game category.
• Analytics cookies: Collect anonymized information about how players navigate the Platform, used to identify usage patterns and prioritize platform improvements.
• Security cookies: Used for fraud detection and security monitoring, including device fingerprinting elements that help identify unusual login activity.

You may configure your browser settings to refuse or delete cookies; however, disabling strictly necessary cookies may impair the functionality of the Platform including your ability to log in and access games. sarapbabetv does not use third-party advertising cookies or cross-site tracking technologies.

9 Data Retention

sarapbabetv retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Active account data: Retained for the duration of the account relationship plus five (5) years following account closure, consistent with AMLA record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required under AMLA and applicable PAGCOR regulations;
• KYC documentation: Retained for five (5) years from account closure or from the date of the last transaction, whichever is later;
• Customer support records: Retained for three (3) years from closure of the support interaction;
• Marketing consent records: Retained for the period of the marketing relationship plus one (1) year thereafter;
• Security and fraud logs: Retained for five (5) years or as required by applicable law.

Upon expiry of the relevant retention period, personal data is securely deleted or anonymized in accordance with sarapbabetv's data destruction procedures. Where data is anonymized rather than deleted, the resulting anonymized dataset can no longer be linked to you individually and falls outside the scope of this Policy.

10 Data Security

sarapbabetv implements a multi-layered technical and organizational security framework designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Key security measures include:

• 256-bit TLS/SSL encryption for all data transmitted between players and sarapbabetv;
• Encryption at rest for personal data stored in sarapbabetv's database systems;
• Role-based access controls limiting data access to personnel with a documented operational requirement;
• Multi-factor authentication for administrative access to production systems;
• Continuous network intrusion detection and security event monitoring;
• Regular security vulnerability assessments and penetration testing;
• Documented incident response procedures including NPC notification obligations in the event of a personal data breach.

While sarapbabetv takes all reasonable precautions to protect your data, no internet-based system is immune from all security risks. Players are encouraged to use strong, unique passwords for their sarapbabetv account and to enable two-factor authentication from account security settings.

11 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you hold the following rights in relation to personal data processed by sarapbabetv:

• Right to be informed: The right to receive clear information about how your personal data is processed — which this Policy provides;
• Right of access: The right to obtain confirmation of whether sarapbabetv holds your personal data and to receive a copy of that data;
• Right to rectification: The right to have inaccurate or incomplete personal data corrected without undue delay;
• Right to erasure (right to be forgotten): The right to request deletion of personal data where it is no longer necessary for the purposes for which it was collected, subject to sarapbabetv's legal retention obligations;
• Right to object: The right to object to processing based on legitimate interests or for direct marketing purposes;
• Right to block or restrict processing: The right to restrict processing in certain circumstances, including where you contest the accuracy of the data;
• Right to data portability: The right to receive personal data in a structured, machine-readable format and to have it transmitted to another controller where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines where you believe sarapbabetv has violated your data privacy rights.

To exercise any of these rights, submit your request in writing to sarapbabetv's Data Protection Officer at [email protected]. sarapbabetv will respond to all data subject requests within thirty (30) days of receipt. Where a request is complex or sarapbabetv receives a high volume of requests, the response period may be extended by a further thirty (30) days, with notice to the data subject.

12 Children's Privacy and Age Restriction

The sarapbabetv Platform is strictly restricted to individuals aged 21 years and older in accordance with PAGCOR's applicable regulatory guidelines. sarapbabetv does not knowingly collect personal data from individuals below the age of 21. Age verification is conducted as part of the mandatory KYC process for all player accounts.

If sarapbabetv becomes aware that personal data has been collected from an individual below the age of 21, the relevant account will be immediately suspended, the data will be deleted to the extent not required to be retained under applicable law, and any deposited funds will be returned in accordance with the sarapbabetv Terms and Conditions.

13 Cross-Border Data Transfers

sarapbabetv may transfer personal data to countries outside the Philippines in connection with its use of cloud infrastructure, KYC verification providers, game software licensors, and other third-party service providers whose servers are located outside Philippine territory.

All cross-border transfers are conducted in compliance with Section 21 of the DPA, which requires that the receiving party provides an adequate level of protection for personal data. sarapbabetv achieves this through contractual mechanisms including standard data protection clauses incorporated into supplier agreements, and by limiting cross-border transfers to jurisdictions recognized by the NPC as providing adequate protection or to service providers that have implemented equivalent safeguards.

14 Marketing Communications

sarapbabetv may send you promotional communications about bonuses, new games, platform features, and special events via email and SMS. Marketing communications are sent only where: (a) you have expressly consented at registration or subsequently; or (b) you are an existing player with whom sarapbabetv has a service relationship and you have not opted out.

You may opt out of marketing communications at any time by:

• Using the unsubscribe link included in every promotional email;
• Sending an opt-out request to [email protected];
• Updating your communication preferences in your sarapbabetv account settings.

Opt-out requests will be processed within five (5) business days. Opting out of marketing communications does not affect transactional communications necessary for your account — including deposit confirmations, withdrawal notifications, security alerts, and mandatory responsible gaming notifications.

15 Changes to This Privacy Policy

sarapbabetv reserves the right to update this Privacy Policy at any time. Where changes are material — for example, a change in the purposes for which data is processed, the categories of data collected, or the data subject rights available — sarapbabetv will notify registered players via the email address on their account at least seven (7) days before the change takes effect. For non-material changes, sarapbabetv will update the "Last Updated" date on this Policy without further notification.

The current version of this Policy will always be accessible at sarapbabetv.com/privacy-policy. Continued use of the sarapbabetv Platform following notification of any material change constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you may close your account as described in the sarapbabetv Terms and Conditions.

16 Contact and Data Protection Officer

For questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by sarapbabetv, please contact sarapbabetv's Data Protection Officer:

• Email: [email protected] (Data Privacy inquiries — plain text, not a link)
• Live Chat: 24/7 via the sarapbabetv Platform — request escalation to the Data Protection Officer for privacy matters
• Response time: sarapbabetv commits to acknowledging all privacy inquiries within three (3) business days and to providing a substantive response within thirty (30) days

If you are dissatisfied with sarapbabetv's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about how to file a complaint is available on the NPC's official government website.